tbaj Privacy Policy

tbaj collects certain information to provide its players with a safe, personalized, and smooth gaming experience. This information comes from two main sources: what you provide directly, and what our system records automatically.

1.1 What You Provide Directly

• Name and date of birth (for age verification — only those aged 21 or above may create an account)
• Mobile number and email address
• Payment-related information — such as bKash, Nagad, or Rocket account numbers
• Documents required for identity verification (as part of the KYC process)
• Messages and inquiry details sent to customer support

1.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Visit time on the site, page browsing history, and session duration
• Game play history, betting and transaction records
• Information collected through cookies and similar tracking technologies

tbaj uses the collected information for the following legitimate purposes:

2.1 Account Management and Identity Verification

Your personal information is needed to create your account, enable secure login, and confirm your identity. Age verification is mandatory for all users at tbaj. Only those aged 21 or above may use the service.

2.2 Processing Financial Transactions

Payment-related information is used to smoothly complete your deposits and withdrawals via bKash, Nagad, and Rocket. A minimum deposit of ৳300 and a minimum withdrawal of ৳1,000 apply. Every transaction record is stored securely.

2.3 Customer Service and Communication

Our 24/7 customer support team uses your information to contact you and resolve any issues or questions you may have. This also includes important updates, security alerts, and account-related notifications.

2.4 Fraud Prevention and Security

User information is monitored to maintain the security of the tbaj platform and to prevent unauthorized access, fraud, and money laundering. This is essential for protecting your account and funds.

2.5 Service Improvement

We analyze your browsing and gameplay data to improve service quality, add new features, and personalize the experience according to your preferences. This information is never sold to third parties.

tbaj places the highest importance on the security of your personal information. We apply industry-standard technical and organizational measures.

3.1 Encryption Technology

All our data transmissions are protected by SSL (Secure Socket Layer) encryption. This means it is impossible for third parties to read or alter any information exchanged between your browser and our servers.

3.2 Data Storage

Your information is stored on secure servers. Server access is restricted to authorized personnel only, and regular security audits are conducted.

3.3 Data Retention Period

We retain your information for as long as your account is active and for as long as required to meet legal obligations. After an account is closed, data is securely deleted or anonymized after the period specified under applicable law.

tbaj does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Necessary information is shared with payment processors such as bKash, Nagad, and Rocket to complete your deposits and withdrawals. These organizations operate under their own privacy policies.

4.2 Technology and Service Providers

Game software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, as well as technology infrastructure providers, may access limited information to operate our platform. All of them are bound by strict confidentiality agreements.

4.3 Legal Obligations

In the case of a court order, regulatory authority request, or legal requirement, tbaj may be obligated to provide information to the relevant authority. In such cases, only the information legally required will be provided.

4.4 Business Transfers

In the event of a company restructuring, merger, or acquisition, user information may be transferred to the relevant new entity. In such cases, we will notify you in advance.

The tbaj website uses cookies and similar tracking technologies. These help improve your browsing experience and ensure the functionality of the site.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the site — such as maintaining login sessions, managing security tokens, and saving your language preferences. Without them, the site will not work properly.

5.2 Functionality Cookies

These cookies remember your preferences and settings, such as game preferences or display settings. They can be disabled, but doing so may limit some features.

5.3 Analytics Cookies

We use analytics cookies to collect anonymous statistics. This information helps us understand which parts of the site are used most and improve the experience.

As a tbaj user, you have the following rights over your own information:

6.1 Right of Access

You have the right to know what information we hold about you. If you make a request through our customer service, we will provide you with a summary of your personal information.

6.2 Right to Correction

If there is any error in the information we hold about you, you may request a correction. We will make the correction as quickly as possible after verification.

6.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, this right may be limited in cases of legal obligations or ongoing disputes.

6.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. We will review your request and take appropriate action.

6.5 Right to File a Complaint

If you have any concerns about how your information is handled, you may first contact us directly. We take every complaint seriously.

tbaj strictly follows a 21+ age policy. Our services are for adults only.

• We do not intentionally collect any information from those under the age of 21.
• If we learn that a minor has created an account, it will be closed immediately and the associated information will be deleted.
• The age verification process is an integral part of our service.
• Parents are advised to use parental controls on shared family devices to prevent unauthorized access.

As required to provide our services, your information may be processed or stored on servers located in various countries. For data transfers, we ensure that:

• Adequate data protection measures are in place in the recipient country
• The transfer process is protected by SSL encryption
• Third-party service providers are contractually bound to comply with international data protection standards
• The principle of minimum necessary data is followed for each transfer

tbaj may update this privacy policy from time to time. In the event of changes, we will take the following steps:

• The update date will be noted on this page
• For significant changes, registered users will be notified via email or live chat
• Continued use of the site after changes will be considered acceptance of the new policy
• Previous versions will be provided upon request

If you have questions about any part of the policy, you are advised to contact our customer service before the changes take effect.