For ages 21+ only

tbaj Responsible Gaming

Enjoy entertainment within limits — tbaj's safety tools, healthy gaming tips, and support system are always by your side.

For individuals aged 21 and above only

Why is responsible gaming important?

tbaj believes online gaming is a form of entertainment — not a source of income. The safety and mental well-being of every player is our highest priority. We want you to play with enjoyment, stay stress-free, and take a break whenever you need to.

Responsible gaming is not just about following rules — it is about building a healthy mindset. At tbaj you can set deposit limits, use self-exclusion, take a time-out, and access round-the-clock support. Use these tools and keep gaming fun at all times.

Remember — winning and losing are both a normal part of gaming. Never gamble to recover money you have lost, and never bet with money you have saved. Healthy gaming habits will enrich your life, not burden it.

Remember: Gaming is for entertainment only. Never bet beyond your means. If you run into trouble, contact the tbaj support team.

21+ Age Policy

tbaj provides services only to individuals aged 21 and above. Participation in gaming activities by minors is strictly prohibited. We verify age at account registration and may request additional verification at any time.

If there are children or teenagers in your home, make sure they cannot access your account. Use passwords and screen locks on your devices and get into the habit of logging out.

Advice for parents:

  • Install parental control software on your devices.
  • Keep your tbaj account password secure.
  • Play away from children.
  • Have open conversations with children about gaming.

tbaj Safety Tools

We provide a number of effective tools to help you stay in control of your gaming. Access them directly from your account settings.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is increased, it takes a short time to come into effect — this protects you from impulsive decisions.

Time-Out

Use the time-out feature if you want to take a break for a few days. Your account can be temporarily closed for a set period — from 1 day up to a few weeks.

Self-exclusion

If you want to stop gaming for a longer period, choose self-exclusion. During this time you will not be able to access your account and no promotional messages will be sent to you.

Loss Limit

Decide the maximum amount you are willing to lose within a given period. Once you reach the limit, your session will end automatically.

Session Timer

Get regular reminders of how long you have been playing. Keeping the session timer on helps you stay aware of time and take a break when needed.

Support Contact

If you run into a gaming problem, tbaj's support team is always there for you. Contact us via 24/7 live chat or email [email protected] — assistance is available in both Bengali and English.

Warning signs of problem gambling

Assess yourself honestly. If any of the signs below apply to you, take action right away.

  • You are betting more and more to try to recover money you have lost.
  • You are hiding your gaming activity from family or friends.
  • You are spending money on gaming from your everyday expenses or savings.
  • You feel anxious or restless when you are not gaming.
  • You are gaming at the expense of work, family, or your social life.
  • You keep having to increase your bet size to get the same thrill.
  • You have tried repeatedly to stop gaming but have not been able to.
  • You are gaming with borrowed money or by taking on debt.
If any of the signs above apply to you, contact tbaj Support right now or activate self-exclusion.

Golden rules for healthy gaming

  • Set a fixed budget before you start gaming and stick to that limit.
  • Treat gaming as entertainment — not as a source of income.
  • Keep your daily gaming time limited and take regular breaks.
  • Avoid gaming when you are stressed or feeling down.
  • Do not game while under the influence of alcohol or any other substance.
  • Do not bet more out of emotion after a loss — make decisions with a clear head.
  • Always prioritise spending time with family and friends.
  • Make regular use of tbaj's deposit limit and session timer.
  • If your winnings are substantial, withdraw them — do not bet everything again.
  • If in doubt, take a break — stepping away for a few days brings clarity.

Self-Exclusion & Account Controls

How does self-exclusion work?

Self-exclusion is a voluntary step where you choose to close your tbaj account for a set period. During this time you will not be able to log in, make deposits, or receive any promotional emails.

To activate self-exclusion, go to your account settings or contact us directly via live chat or email at [email protected]. Our support team is available 24/7.

Age Verification & Security

tbaj ensures that only individuals aged 21 and above can use the platform. Age is verified at registration and a national ID or passport may be requested if needed.

If a minor attempts to use your account, please contact us immediately.

Help & Support

You are never alone. If you run into a gaming problem, tbaj's specialist support team is always by your side.

24/7 Live Chat

Connect with tbaj's live chat at any time. Skilled support is provided in both Bengali and English. Discuss gaming concerns, activate safety tools, or ask any account-related questions.

Email Support

For any responsible gaming requests or questions, email us at:
[email protected]
Our team will respond to your message promptly.

Responsible Gaming FAQ

Log in to your account and go to the "Responsible Gaming" option in the Settings section. There you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it involves a short delay for your protection. Contact live chat if you need help.

No. While self-exclusion is active, tbaj will not send any promotional emails, bonus offers, or marketing messages. Your account will be fully restricted and no deposits or withdrawals will be possible.

A time-out is a short-term break — typically from 1 day up to a few weeks. Once it ends, your account is reactivated automatically. Self-exclusion is a long-term decision where your account remains closed for an extended period, and a specific process must be followed to reactivate it once the period ends.

No. tbaj is only for individuals aged 21 and above. Age is verified at registration and additional identity documents may be requested at any time. Minors cannot open or use an account, and any such account will be closed immediately.

Start by speaking to that person with empathy and encourage them to seek help. You can also reach out to tbaj's support team — we provide assistance with full confidentiality. Email [email protected] or use the 24/7 live chat.

Yes. All discussions related to responsible gaming are completely confidential. Keeping your personal information and gaming activity safe is tbaj's responsibility. Read our privacy policy to learn more.

Enjoy healthy gaming — with tbaj

Play with enjoyment and stay within your limits. Enjoy the casino, slots, or cricket betting for entertainment.

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